Pride & Humility; “The Way You Do Anything is the Way You Do Everything

Welcome Back to Soupfly!!

Once again, I am humbled and honored that I am being featured this entire month in my friends, Eric and Yvette Auger’s business newsletter called LEADING.  This is part 2 of our recent interview discussing Customer Service and how Pride and Humility play a part. Please enjoy reading!

LEADING An Inspired Life by Yvette & Eric Auger

Pride & humility: “the Way You Do Anything is the Way You Do Everything”   Picking up where we left off last week (Click Here For Last Week’s Message), having a servant leader heart is a Must to be, do and have everything we want in life. But one must also has a great deal of pride to lead an inspired life. It may seem at first counter-intuitive as pride and humility (as in being a servant) are often perceived as opposites. Christoff J. Weihman explains why both are critically important. Here is the second installment of our interview with him: Eric: If you can serve your market you can also influence it. It’s in the process of giving a gift that we create value for which we get fairly compensated. The other side of the coin is we also need a great sense of pride. It is counter intuitive because humility and pride are often thought as mutually exclusive of each other. How does pride come into play if you think of yourself as a servant? Christoff: When you think of a servant most think of humility. Certainly there is that aspect to it. How can we talk of humility and pride? How is that possible? You must be humble but you must be proud? They’re two sides of the same coin.  People say “I don’t want to be a sales person, because they are perceived as people who aren’t always the most ethical.” There is a mis-perception about sales people for example, you may hear people say “I don’t want to be a sales person,” because they are perceived as people who aren’t always the most ethical. A person who sells should be happy to see his/her customers at the bank, at the grocery store, at the restaurant, if they have a sense of pride about what they are doing. I think that in America we are not taught to find your passion and pursue that for your career.” We usually hear, “Choose a college, get a good degree, get a job,” and it’s often later in life that many of us try to figure out what we really want to. Many of us feel that career and passion are two separate things. A person may not be in a job that is their ideal, but if they don’t have a sense of pride about being excellent at it, even if it’s for a short term, while they’re in college or while they’re pursuing an advanced degree, or while they’re building their business slowly outside of their regular job, if they don’t have a sense of pride about it, I guarantee you that once they are in their ideal job, their chosen field, their entrepreneurial endeavor, they’re not going to flip the switch and all of a sudden become a person of excellence. “The way you do anything is the way you do everything.” T. Harv Eker There’s a great quote that I love from T. Harv Eker. He says, “The way you do anything is the way you do everything.” If you are a mediocre person, because you are in a part time job that you hate, you are going to be a mediocre person once you get that international business degree, and you’re going to be doing international sales across continents. You’re going to be mediocre at that. You’re not going to deliver great service, because you’ve already established yourself as somebody who is not a person of excellence and doesn’t have a sense of pride about what they do. That carries through in everything. You can’t say, “There’s business hours and there’s not business hours.” It is not about wearing a suit and tie but it is about the way people carry themselves, the way they speak, the way they act outside of their business, you have to have a sense of pride about that, because you’re always representing whoever you are. You can’t say, “There’s business hours and there’s not business hours.” Even if you’re working in a job, people see you for who you are. People recognize you and equate you with how they interact with you in whatever position, job or business you are in. A sense of pride is super important because it complements having a servant heart. I believe both are super important to be successful. How do you balance pride and humility in your life? Are you intentional about balancing both in your personal & professional life? Share your story with us and maybe we will feature you in our next installment.      Eric & Yvette Auger   Thanks again, Eric and Yvette!! If you want to connect with them or if you are in the market to buy or sell a home in the Las Vegas area, please contact them at: For real estate and networking matters, we can be reached by email atEric@ReElevated.com or by phone at (702) 813-2661  Thank you for reading!! I am so grateful for all my Soupfly Readers from around the world. This month we have had readers from the following countries:United States, Canada, Brazil, Russia, Philippines, Norway, Australia, United Kingdom, Bahamas, United Arab Emirates, India, South Africa, Pakistan, Germany, Qatar, Malaysia, Sri Lanka, Albania, Portugal, Netherlands, Peru, Hong Kong, Nigeria. I value my readers and enjoy when they reach out to me and introduce themselves.  Please feel free to comment below, message me and share on Social Media. Elevating Service & Hospitality, Christoff J. Weihman ASPIRE Enterprises Christoff@ASPIRE2WOW.COM 702 848 8955 http://gettingtowowbook.com/

Your Gifts Are NOT for YOU-Mediocrity or Excellence?

WELCOME BACK TO SOUPFLY!!

 

 

My wife, Michelle and I, were reading this morning from Joel Osteen‘s latest book, YOU CAN, YOU WILL.  He was talking about mediocrity and how being mediocre is not honoring to God. I completely agree with him.  We all have something that we are excellent at.  Many of us are gifted in multiple areas.  But if we are not using our gifts, then they are being wasted.

http://www.amazon.com/You-Can-Will-Undeniable-Qualities/dp/1455575712/ref=sr_1_sc_1?ie=UTF8&qid=1414524600&sr=8-1-spell&keywords=joel+oseteen

Similarly, if we don’t make a conscious decision to be excellent and to do excellent-that is, do things in an excellent manner, then we are cheats.  We are cheating others of the quality work we should be doing.  We are cheating others of our great talents, wonderful personalities, great senses of humor, extensive knowledge, amazing insights and kindheartedness. Whatever your gifting, or calling is-it is your responsibility to do that to the best of your ability.  Why? Because your gift is not for you.  What?  I’ll say it again.  Your Gift Is Not For You.  Yes, that’s exactly true.

http://www.amazon.com/Secrets-Millionaire-Mind-Mastering-Wealth/dp/0060763280/ref=sr_1_1?s=books&ie=UTF8&qid=1414520226&sr=1-1&keywords=t+harv+eker

I learned this from T. Harv Eker.  He wrote a life-changing book called Secrets of the Millionaire MInd. When I attended his seminar two years ago and I first heard that statement, I thought, “That’s crazy”. My thinking was, “Of course my gifts are for me.  They’re My gifts and talents. That doesn’t make sense. If they’re not mine, then whose are they?”

Answer: Your gifts are for everyone else.  Your gifts, your talents, your passion, though they may be things that give you joy, happiness and satisfaction-you are supposed to be a blessing to others via those gifts.  They’re not just for you. So, guess what?  If you are not sharing your gifts, then you are depriving others that are meant to be beneficiaries of them. And you probably never considered yourself a selfish person. Right?  But if you are withholding them, you actually are blocking the flow.  And I know you don’t want to be a flow blocker.

What does all of this have to do with Service and Hospitality?  Just everything.  If you are coming to work everyday and just being there but not really Being there, if you are not giving your all everyday in every way-then, You are Mediocre.  Who really wants to live a mediocre life?  When one looks around, it seems a lot of people must want to.  Mediocrity is in. Everybody’s doing it.  And it’s really not ok.

What about Excellence? You will never be successful if you don’t have Excellence as a primary objective, motivation and standard.  I encourage you to strive for excellence in your work, your job, your relationships, your personal life.  I’m guessing that you’ve all heard of the Law of Attraction, which states that “LIke Attracts Like”.  That means whatever you send out, you attract back to you.  If you settle for mediocrity in your life, that is what you will get more of.

When you greet your guests, do you always have a smile and a cheerful attitude?  Or just sometimes?  When a guest has a complaint-do you have a positive mindset and true willingness to turn the situation around or do you then go and complain to your co-workers about the guest that’s complaining?  That’s not being very congruent.  Do you make a conscious effort to always give the very best service that you possibly can to every single guest?  Or is it just a crap shoot-some days you’re on your game, you’re loving life and as a result, the guests that have the pleasure of being served by you benefit.  But other days, you really just don’t care and you just do the bare minimum.

The problem with mediocrity is-it’s not good but it’s not really bad.  It’s just so, so.  What a pathetic way to be.  If you as an individual, are okay with “just okay” and there’s many like you at your establishment, and I’m betting that there are-then the whole place becomes infected with an “It’s good enough” mentality. When you think and say, “It’s good enough”, usually, it’s not.  You’re just settling.  So, I ask you, Good enough for who?  You’re supposed to be providing a service.  Is “good enough” really what your guests or customers want, expect and appreciate?  I think not.

If you make a decision to Be and Do Excellent-that is what will return to you. You  get what you expect.  

When you arrive at work each day, do you set an intention in your heart and mind that this is going to be an amazing day? Or do you just wait and see what happens?  If you’re waiting to see how the day goes, see what comes up, see how you’re treated, then you’re not taking responsibility for your results.  You reap what you sow.  You get what you give.  How about focusing on EXCELLENCE  and giving that to every one of your guests, customers, clients today?  My bet is that if you do-you will be amazed at the results.  You will begin to see Excellence show up in other areas of your life as well.

As T. Harv Eker says, “How you do anything, is how you do everything.”

Come on,  give Excellence a shot. What do you have to lose?  Answer: Mediocrity

 

THANK YOU SO MUCH FOR READING.  I truly appreciate all my readers and followers of Soupfly.  I encourage you to please Share on Social Media.  If you haven’t yet Liked it on Facebook Soupfly-I invite you to hit the Like button here.

Also, great news-I want to welcome our readers from the following new countries: Botswana, Jordan & Ireland!! That now brings my readership to a total of 52 countries!!! That’s AMAZING!!  And I am so very grateful.  

Thank you all.  Please keep sharing, tweeting and inviting your family and friends to check out Soupfly.  And, I invite your comments.  If you’ve not commented yet or it’s been a while, please send a short message.  You are all AWESOME!!

Cheers and God bless you all!!!

LASTLY-I HAVE SOME VERY EXCITING NEWS THAT I WILL BE POSTING HERE VERY, VERY SOON-AS IN LATER TODAY OR TOMORROW!!

Christoff J. Weihman

ASPIRE Enterprises

Las Vegas, NV

ChristoffJWeihman.com