Welcome Back to Soupfly!
This is an excerpt from a post that we did a while back. Considering all that is happening these days, I thought it would be appropriate to repost. Happy Reading!
Do What You Love & Love What You Do
Here’s a question: Do you Love your work? Do you love what you do? Is yours one of those ‘Love-Hate’ relationships that many people talk about when it comes to work? If so, why is that the case? Or, like some, do you say, “I hate my job. I despise my position, profession, the job I do”? And if you don’t like what you do, or you don’t have a love for it, have you ever asked yourself why?
I am of the belief that we should enjoy what we do for a living. We should gain a feeling of fulfillment and satisfaction from the work we do. We should be motivated to get out of bed in the morning and be eager to go do whatever it is that we do. There should be something about our job, our work, our career that makes us smile. That gives us pleasure. Do you love your work? Some of you reading this may think, “Well, I’m only a _____________” fill in the blank. “My job is not important, doesn’t really matter.” If you have that mindset, then you have been negatively conditioned by society, the media, your peer group, or a combination of them, to believe that some jobs are more important than others. That some professions are more valuable and make a greater contribution to the company or society.
There are NO “Unimportant” Positions
My wife is a nurse, certainly what she does is more important than a garbage collector, one might think. While I admit that what she does has great value, so does every single person who works in that hospital. There is NO position that is ‘unimportant’.
Michelle, leads a huddle before the start of the shift each day, gathering all the nurses in her unit that will be working that shift and gives them a pep talk, a moment of motivation. I’ve never been because I don’t work there, but she sometimes will relay the story to me. One day she told me that she invited Lucia (not her real name) to join the huddle. Brenda is the hospital housekeeper. Brenda told Michelle she didn’t understand why she is being asked to join the nurse’s huddle. She thought maybe she was in trouble or did something wrong. Michelle, told her no, she wasn’t in trouble, she wanted her to be at the meeting, but didn’t tell her why.
So, when the time came for the huddle, the nurses all gathered and there was Brenda, standing beside them. Some of the nurses knew her, most recognized her, but many didn’t know her or her name. Michelle introduced Brenda to the group and told them that she is the one who cleans, sanitizes, sterilizes and prepares each and every hospital room for their patients. When a patient that was in isolation is discharged from a particular room, that room is contaminated. No patient can be brought into that room until Brenda does her job. An outsider might think that what Brenda does is not as important as the job of the doctors or nurses in that hospital, but without her, the doctors and nurses cannot do their job. If she does not do her job and do it properly and well, then actually people could die. So, some might think it’s only doctors and nurses that save lives, but in reality people like Brenda, actually save lives as well. By cleaning and sanitizing rooms.
On that day, Michelle helped her team, and Brenda to realize how incredibly important each person’s job is. I’ve never met Brenda, but the way Michelle describes her, I know this woman takes pride in what she does AND I’ll bet that she loves her work.
“I am great at what I do, because I love what I do”
EXCELLERATING CUSTOMER SERVICE TO FIVE STARS & BEYOND!
Christoff J. Weihman
ASPIRE Enterprises, Las Vegas NV
702 848 8955/ Christoff@aspire2wow.com
For a copy of my books; Getting to WOW! or The Customer Experience > http://www.christoffjweihman.com/index.html#books
To Inquire about Five Star Customer Service/Experience Training for your Team: http://www.christoffjweihman.com/Speaking-Training.html